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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Glennis Hogan

Glennis Hogan

January 17, 2025

5  out of  5
rating by Glennis Hogan
"When looking for a new health insurance policy I spoke to Shane Roberts at Tim Holland State Farm agency. I appreciated the time he spent with me and how helpful he was. I highly recommend Shane and suggest you give him a call. Nothing beats dealing with a local agent. They are always available an willing to assist you."
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Juan Rodriguez

January 16, 2025

5  out of  5
rating by Juan Rodriguez
"Shane Robets was prompt and complete in helping me address our insurance needs. He provided a comfortable atmosphere that gave me confidence that we were making good decisions!"
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Mary

January 15, 2025

5  out of  5
rating by Mary
"Shane made my policy transition from California to Texas so easy! He’s been so helpful and is always a pleasure to talk to. We had a little hiccup and he handled it professionally, apologetically, and quickly! Not to mention I got better coverage for lower than I was paying. I recommend StateFarm and Shane Robets to anyone that brings up insurance. Thank you Shane!"
We responded:
"We appreciate the review and the recommendation. We are so very glad that Shane was able to assist you. We are so thankful for our staff!"
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Leslie Reynolds

January 14, 2025

5  out of  5
rating by Leslie Reynolds
"Shane at Tim Holland office has been very helpful and efficient in any of my insurance needs."
We responded:
"We love our team and so glad they could help. "
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Juan Morales

January 13, 2025

5  out of  5
rating by Juan Morales
"Great quality service and prices. Victor was quick on responses and helped me get affordable home and car insurance. I hate dealing with insurance companies, but Victor was good with emailing and texting. Highly recommend"
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J Bonilla

December 2, 2024

4  out of  5
rating by J Bonilla
"I received an excellent service by Victor Altamirano Very helpful with all the information I needed."
We responded:
"We are so very glad to hear your experience was a nice one. We appreciate your business. "
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Gaizkane De Carvalho

November 20, 2024

5  out of  5
rating by Gaizkane De Carvalho
"Victor was great! Efficient, quick and very helpful."
We responded:
"Thank you for the kind review. We think Victor is pretty great too! We are here for all of your insurance needs. "
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Kishan Chaudhary

November 6, 2024

5  out of  5
rating by Kishan Chaudhary
"Victor M Altamirano"
We responded:
"Thank you for visiting with our staff. We are always here to help. "
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Matthew Mitchell

September 23, 2024

5  out of  5
rating by Matthew Mitchell
"Victor is very responsive which is all you ask for from a good insurance agent."
We responded:
"Thank you for your kind words. We are so glad that Victor was able to assist you. "
Profile photo of Glennis Hogan

Glennis Hogan

July 19, 2024

5  out of  5
rating by Glennis Hogan
"I contacted this agency for a quote for a new auto and home policy. Looking to have good coverage but at a better price than I had then with another company and they delivered. I am very pleased with the service I received with their patience and kindness. I especially want to thank Victor for his patience with me helping me through this."
We responded:
"Thank you for your kind review. We are so happy that we were able to meet your needs. We pride ourselves on the wonderful staff we have that makes of Tim Holland StateFarm and are thankful for them. "
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Walter Roberts

July 18, 2024

5  out of  5
rating by Walter Roberts
"I was tired of Progressive taking advantage of me with high rates on my insurance, stopped by one day and talked to Victor and he saved me a good amount of money on a policy firm State Farm, thanks Victor!"
We responded:
"We are so happy our team was about to help you with your needs.Thank you for the kind review. "
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FollowThatTrail

July 17, 2024

5  out of  5
rating by FollowThatTrail
"Great rates and customer service"
We responded:
"Thank you for your kind review. We are happy to serve your insurance needs. "
Profile photo of Diana Owens

Diana Owens

July 16, 2024

5  out of  5
rating by Diana Owens
"This insurance agent is very helpful and friendly. They helped with my auto and home owners insurance. They were able to get us a better rate than my other insurance."
We responded:
"Thank you for the review. It was a pleasure getting to know you and your husband. We look forward to working with you. "
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Ruth Doherty

July 16, 2024

5  out of  5
rating by Ruth Doherty
"We live in a barndominium and found it hard to insure this year. Victor worked hard to get our needs met. He was gracious & kind and answered our many concerns. He is great to work with & found us a price we can work with. We highly recommend Tim & Victor at State Farm in Aubrey."
We responded:
"Thank you for the kind review. We are so glad we were able to work it out for you. Let us know if we can help in any way. "
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Robert Scott

March 14, 2024

5  out of  5
rating by Robert Scott
"Awesome customer service"
We responded:
"Thank you very much for your review. We appreciate your business!!"
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Dallas Wholesalers

December 18, 2023

5  out of  5
rating by Dallas Wholesalers
"Victor is truly the best insurance agent I have ever had. I like to be able to walk into the office, sit down and have the agent provide an explanation of options. This is an office whereby you can do that. Victor at no time tried to "upsell" my insurance. He was focused on providing me with a level of coverage that was superior to what I had previously and in my case his superior service saved me thousands of dollars on my annual rate of personal insurance."
We responded:
"Thank you for the glowing review! We too appreciate Victor and are blessed to have him be a part of our team. Happy Holidays!"
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Linda Inman

September 14, 2023

5  out of  5
rating by Linda Inman
"Victor was very fast in giving me a quote I requested, saved me money while increasing my coverage."
We responded:
"Thank you for business and the review. We love 5 Stars!! "
Profile photo of Katie O’Neal

Katie O’Neal

September 13, 2023

5  out of  5
rating by Katie O’Neal
"Victor was kind and super helpful when helping us set up the perfect auto and rental insurance for my family!"
We responded:
"We are so glad we were able to meet your needs. Thank you for your review. Stop by anytime and say hello! "
Profile photo of Jen Gilbert

Jen Gilbert

September 13, 2023

5  out of  5
rating by Jen Gilbert
"Victor was great for my mom and I! After she recommended him I decided to come in and get a quote. He guided me through each step and explained all my options. Highly recommend!"
We responded:
"Thank you for your review. We are so glad you decided to come in. Stop by anytime we would love to see you. "
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Dallas 1LE

July 25, 2023

1  out of  5
rating by Dallas 1LE
"One of tims agents made changes to my policy with out my request and otherization. tims office is unprofessional and if they make a mistake they will make sure that the costumer takes the hit. they don't want to pay out if a mistake was made by them. there are so many different agency's you can go buy insurances from this one is fraud tim is fake he talks about helping you but he is lying to you!"
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Holly Hulihan

June 17, 2023

5  out of  5
rating by Holly Hulihan
"Victor has been very helpful and involved in my automobile accident. He has been very friendly and helpful. The only thing he wasn't able to inform me of was if my premium was going to go up. He said it may or may not. Which was a little confusing to me since I have a good driving record. But, otherwise, overall good experience."
We responded:
"We are glad we could help with your accident. Please let us know if we can do anything in the future. "
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D Br

June 16, 2023

5  out of  5
rating by D Br
"Was treated with great customer service."
We responded:
"Thank your kind review. We are here for all of your insurance needs. "
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Jamie Brummer

June 6, 2023

5  out of  5
rating by Jamie Brummer
"Victor was very very helpful with an issue on my account. Highly recommend them to handle all ur insurance needs"
We responded:
"Thank you for the kind words. We appreciate your patience and look forward to working with you on all of your insurance needs. "
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francis magcalas

June 2, 2023

5  out of  5
rating by francis magcalas
"Victor was very helpful and easy to talk with"
We responded:
"Thank you for your review. We are always here to help. "
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Jeanne McCain

June 2, 2023

5  out of  5
rating by Jeanne McCain
"Both Victor Altamirano and Tim Holland provided exceptional service during the entire process. They were professional and thorough in reviewing our needs to ensure we were receiving the best coverage. We highly recommend State Farm and these agents in particular."
We responded:
"Thank you for your review and the opportunity to earn your business. We look forward to working with you. "